SMS Terms & Communication Policy
At Nationwide Driver Defense (NDD), we respect your privacy and believe in clear, no-nonsense communication. By opting in to receive SMS (text messages) from us, you agree to the following terms:
1. SMS Consent & Privacy
Your phone number, collected during the opt-in process, is strictly used for communication related to our services.
We do not sell, rent, or share your number with third parties for marketing purposes.
2. Types of SMS Communications
Once subscribed, you may receive messages related to:
- CDL protection updates and case follow-ups
- Appointment reminders and legal support notifications
- Billing updates and account-related alerts
- Customer support responses
Example:
“Hello, this is a reminder of your CDL protection appointment with NDD on [Date] at [Time]. Reply STOP to opt out.”
3. Message Frequency
We keep it reasonable. Expect up to 2 messages per week, depending on your service activity (cases, billing, or updates).
4. Message & Data Rates
Standard message and data rates may apply based on your mobile carrier plan.
5. How to Opt-In
You can opt in by:
- Checking the SMS consent box on our website forms
- Submitting your details through service or contact forms
6. How to Opt-Out
You can unsubscribe anytime:
- Reply STOP to any message
- Call our support team
- Email us directly
7. Help & Support
Need help?
- Reply HELP to any SMS
- Or contact us directly via phone or email listed on our website
8. Standard Messaging Disclosures
- Message and data rates may apply
- You can opt out anytime by replying STOP
- For help, reply HELP
- Message frequency may vary
9. Your Consent
By providing your phone number and opting in, you authorize NDD to send SMS communications as outlined above.
Consent is not required to purchase any service.
Terms & Conditions
1. General Terms
By using NDD’s website and services, you agree to these terms.
We reserve the right to update or modify them at any time—no surprises, updates will always be posted here.
2. Eligibility
- You must be 18 years or older
- Services are available for individual CDL drivers and fleet operators
3. Enrollment & Payments
- Accurate information is required during signup
- Plans are billed monthly
- Failure to pay may result in service suspension
- You may cancel anytime, but no partial refunds for unused time
4. Services Overview
NDD provides:
- CDL protection & violation support
- Compliance guidance (DOT, ELD, etc.)
- Legal assistance for drivers
- Risk-reduction strategies
We help you stay protected — but let’s be real — no service can guarantee zero violations or fines.
5. Proper Use of Services
You agree to:
- Use services legally and responsibly
- Provide accurate information
- Avoid misuse or fraudulent activity
Violation of these terms may result in immediate termination without refund.
6. Liability Disclaimer
Let’s be straight:
- We are not responsible for fines, violations, or penalties
- Our role is advisory and support-based
- Liability (if any) is limited to the amount you paid in the previous month
7. Third-Party Services
Some benefits (like fuel discounts) may involve third-party providers.
We’re not responsible for their changes, availability, or terms.
8. Compliance Services (ELD/DOT)
We guide and support compliance — but:
- You are responsible for accurate logs and adherence
- We are not liable for violations due to errors or non-compliance
9. Cancellation & Termination
- You can cancel anytime (processed within a few business days)
- We may terminate services if terms are violated
- No refunds for unused periods
10. Privacy
We respect your data.
Our Privacy Policy explains how your information is collected and used.
11. Dispute Resolution
Any disputes will be resolved through arbitration under applicable laws.
By using our services, you agree to this process.
12. Governing Law
These terms are governed by the laws of the United States.
Jurisdiction applies accordingly.
Contact Information
If you have questions, reach out:
- Email: info@ndd-llc.com
- Phone: +92 321 8882210
- Address: 261 Old York Rd Suite 512 Jenkintown PA, 19046